Comms X blends a rich suite of features with amazing value-for-money, delivering all the functions you’d expect in a world-class communications platform. From offices to contact centres, and desk-based employees to field & home workers – Comms X is built for the demands of today’s challenging working environment.
Work from anywhere, with any device, for maximum workforce flexibility and productivity.
Harness the power of Comms X PBX to route calls and manage queues to optimise your customers' experience.
Manage system administration through a secure, intuitive, easy-to-use portal.
Enable teams to connect and collaborate in the ways that work best for them through voice, video, screen sharing and more.
Access reports and statistics to review performance and manage SLAs / KPIs.
Record and archive call recordings to meet your compliance requirements, and access them easily when needed.
Enhance team productivity and customer engagement using the in-built integration capability of Comms X with major CRMs including Salesforce, Zendesk, ZOHO, SugarCRM, Bullhorn, MS Dynamics and many more.
Send SMS and MMS to communicate efficiently. Upload data through CSV and bulk send messages - all through one easy-to-use interface.
Get the best of both worlds by combining the power of the Comms X telephony infrastructure with Microsoft Teams, and exploit the productivity benefits of accessing all your communications tools in one place.
Providing a low cost, automated solution that delivers many of the benefits of higher priced contact centre solutions - normally the domain of only large enterprises — to everyone.